State Farm® Insurance Agent Shanon Salsbury

"All staff is very helpful and polite"

"Alex was very helpful and friendly. She met all of our needs efficiently."

"Very nice Ppl"

"Jennifer is wonderful! She is very helpful, and is so easy to work with."

"Staff very helpful and extremely nice to talk with"

"Mia was very welcoming and kind while getting me up to date with my insurance."

"Thank you Alex Bryant for being so helpful and assisting me with my insurance questions! I appreciate you taking the extra steps to make sure all was well with my policy!"

"Tammy was great to work with on this addition to our insurance policy."

"Ethan and Mia were very helpful and worked very hard to may our experience with State Farm the best"

"Tammy was excellent in taking care of our Drive Safe and save!"

"State Farm is the only way to have insurance! Shanon Salisbury's office is wonderful! Tamara just finalized my new insurance policy for me and she was wonderful! The whole office is professional, helpful and go out of their way to meet your needs. I will not go anywhere else!!"

"Timely response from Alex Bryant today. Thank u"

"By far, the best customer service team! Always friendly and willing to help and I absolutely love that when I call I am always speaking to the same group of people. No waiting on hold for a call center representative to answer your call and then being redirected several times. This team is awesome!"

"Kristina has always been extremely helpful and very helpful"

"Alex at Shannon Salsbury’s State Farm office assisted us twice with recent insurance matters. She took care of both very quickly and overall we are pleased with having their team take care of our needs."

"Great service! Everyone is very personable and specifically, Mia is effecient and a total pleasure to work with. Thank you Mia!!"

"Alex was very pleasant to work with!"

"Mia me ayudó mucho y respondió a todas mis preguntas! Muchas gracias mia"

"I have been insured through Shanon for many years and received the absolute best customer service. On May 27th, 2026 at 2:05am a very large pine tree fell onto and into my home. I had never experienced anything like this and absolutely did not know what to do. I wanted to leave my home but did not know the protocol of what the process for insurance temporary housing was. I called the 1-800 number and was really not able to get the answers I needed to guide me in what to do. By the time Shanon's office opened that morning I was beside myself and very anxious. I called Shannon office, he was on the phone, so I left a message. Within 5 minutes, he returned my call, listened to what I had to say, could hear the fear and confusion in my voice and told me he would be at my house in 15 minutes. He then came to my home, told me what to do for temporary housing and explained what the insurance process will be moving forward for the reconstruction of my home. He came personally and gave me guidance and comfort. In a world where personal service has become almost non-existent, Shanon Salsibury provided it with compassion and care. I already knew his customer service was great, now I would say it is phenomenal. I would say he is worth a visit if you are looking for an exceptional agent. Thank you Shanon for always being there for your customers!"

"I can't say enough wonderful things about working with Ethan throughout the insurance buying process. From the first phone call to all of the follow-ups along the way, Ethan was professional, knowledgable, kind, and unbelievably helpful. He went above and beyond on each encounter to make sure all of our questions were answered. He was able to get us great rates on our vehicles, home, and recreational vehicles. He was timely and always followed through with everything. This guy deserves a raise! We look forward to working with him again in the future."

"Always prompt and helpful, Alex Bryant is super helpful with quick answers that help me take a breath as someone new to insurance."

"They provide great service! I spoke with Ethan and Alex and they are very nice and very knowledgeable! Thanks for all your help!"

"I needed to add my daughters to our auto policy and Alex Bryant was a big help. Handled everything quickly and efficiently! Thank you."

"Great service ! Thank you"

"Called today and spoke with Mia and Alex on two separate issues/questions. They, like others at this agency, are extremely knowledgeable - you would expect that. What continues to amaze me is the customer service. They were extremely patient and spent time, never rushing. Thank you!"